HP LaserJet 3390 Review

The HP LaserJet 3390 is a multifunction monochrome laser printer that targets small businesses, home offices, and workgroups in need of reliable printing, scanning, copying, and faxing functions. As an all-in-one workhorse from HP, the 3390 has proved popular thanks to its solid print speeds, sturdy construction, and versatile feature set, even as more modern competitors have entered the market. In this review, we’ll explore common issues users may encounter with the HP LaserJet 3390, provide detailed troubleshooting instructions, and offer a final assessment on whether this classic device is worth considering today.

Causes of Common Problems with the HP LaserJet 3390

Despite its reputation for dependability, the HP LaserJet 3390, like any piece of office equipment, can develop issues that impact usability and performance. Here are some of the most frequent challenges reported by users:

1. Paper Jams
   Over time, wear and environmental factors can make paper jams more likely. Common causes include dirty or worn rollers, humidity affecting paper, incorrect tray loading, or use of unsuitable paper stock. Jammed paper can pause work and potentially damage internal components if not handled carefully.
2. Connectivity Issues
   Given the device’s age, the 3390 may struggle to connect with modern Wi-Fi networks, recent versions of Windows or macOS, or updated drivers. USB or Ethernet ports may also have degraded, complicating connections.
3. Print Quality Problems
   Users sometimes experience faded prints, streaks, or spots. Such flaws are usually the result of depleted or defective toner cartridges, dirty drum units, accumulated toner on inside surfaces, or worn internal components.
4. Scanner and Copier Malfunctions
   The 3390’s scanner and automatic document feeder (ADF) can show issues such as lines or shading in scans, failed feeds, or blank outputs. Dust, misaligned sensors, or outdated driver software are typical culprits.
5. Error Messages and Unexpected Shutdowns
   Frequent or cryptic error codes may appear if firmware is outdated, sensors fail, or internal parts age. Unplanned reboots or power losses can result from power supply issues.

Instruction: How to Fix Common Problems with the HP LaserJet 3390

1. Clearing and Preventing Paper Jams
   • Always power off the printer before removing jammed paper.
   • Open all access panels as instructed in the user manual and gently remove any visible paper or fragments.
   • Inspect the rollers and remove accumulated dust with a lint-free cloth.
   • Ensure that only dry, clean, and correctly sized paper is loaded in the tray.
   • Regularly replace or clean feed rollers to reduce further jams.
2. Restoring or Improving Connectivity
   • For USB or Ethernet issues, try swapping cables and connecting directly to the host device.
   • Ensure all drivers are up to date by downloading the latest versions from the HP website. Legacy drivers for older models can often be found in the HP support archives.
   • Windows users can use the built-in Troubleshooter for printers to diagnose and resolve configuration or software problems.
   • If the machine fails to connect to a network, check cables, power-cycle the printer, and ensure network settings are properly configured.
3. Addressing Print Quality Issues
   • Replace toner cartridges when printouts become faded or streaky, using genuine HP supplies for best results.
   • Use the "clean" function from the device menu or HP toolbox software to remove residual toner inside the printer.
   • Clean the inside of the printer, especially the corona wire and contacts on the toner cartridge, with a lint-free cloth and isopropyl alcohol.
   • Don’t ignore routine maintenance—servicing the drum unit and replacing it after the recommended number of prints can prevent recurring defects.
   • Remove and reseat the toner cartridge if persistent flaws remain.
4. Fixing Scanner and Copier Errors
   • Clean the scanner glass and ADF thoroughly with a soft, lint-free cloth and glass cleaner. Even small smudges can affect scan quality.
   • Ensure the document is placed correctly on the glass or feeder.
   • Scan or copy a blank page to check for residual lines; if visible, deeper cleaning of internal mirrors may be necessary (refer to HP-certified technicians).
   • Update scanner drivers and firmware from the HP support page.
   • For ADF issues, remove jammed paper, clean rollers, and check for loose or misaligned parts.
5. Resolving Error Messages and Power Issues
   • Note the error code displayed and search HP’s support database for targeted solutions.
   • Reset the device by fully powering it down, unplugging for a minute, and restarting.
   • Ensure the power supply is stable and the cable is secure.
   • Install the latest firmware from HP to patch bugs and improve device stability.
   • If persistent errors appear, a service call may be necessary to address worn or failing internal components such as fusers, sensors, or logic boards.

Conclusion

The HP LaserJet 3390 remains a reliable choice for small to medium-sized offices that need a robust, all-in-one black-and-white laser device. While it lacks some of the advanced wireless, cloud, and color printing features of newer models, it compensates with durability, consistent output quality, and lower running costs, especially if you primarily print in black and white.

That said, its age brings a set of expected challenges: driver compatibility, part wear, and occasional connectivity frustrations. With careful maintenance—regular cleaning, firmware updates, and timely replacement of consumables—the printer can continue to deliver years of service. For tech-savvy users prepared to manage these issues or those willing to seek refurbished parts, the HP LaserJet 3390 allows for impressive longevity beyond its original intended lifespan.

If seamless integration with modern technology and mobile devices is a necessity, a more recent model may suit your workflow better. But for those who value reliability, straightforward operation, and economical performance, the HP LaserJet 3390 still holds a significant place as a dependable office companion.